Adult Program FAQs
CREATING AN ACCOUNT AND REGISTERING FOR CLASSES
How do I create a new account?
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Click HERE to set up your new account.
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Click on "Create Account" and select "I Take Classes".
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Fill in all necessary information and click "Save Account and Log In" to finish your registration.
Your portal account will allow you to buy Dance & Fitness Cards, sign up for classes, and view your upcoming class schedule!
How do I sign up for classes?
If a date does not appear as an option on the registration page, that means that the class has already reached capacity OR that no class will be held that day.
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Pre-registration is required for all adult classes.
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Once you are logged in to your account, click on "Register" located on the left hand side under "Quick Links".
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You will see multiple tabs listed. Click on the "Adult Classes" tab.
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Select the class that you would like to sign up for and then choose the date(s) that you would like to attend class. You can register for one date or multiple.
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Click "Finish registration now" and you will be directed to a payment page.
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If you do not have a Dance & Fitness Card, select "I'll Pay Now".
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If you have purchased a Dance & Fitness Card, select "I'll Bring a Dance & Fitness Card" and then complete your booking.
CANCELLATION AND RESCHEDULING POLICIES
Cancellation policy: Due to waitlists, a class reservation must be cancelled within 24 hours of the class.
How do I cancel my class registration if I need to reschedule or cannot attend?
To cancel or transfer your registration, please email info@creationdancestudio.com. We are happy to assist you with transferring your registration to a different day.
DANCE AND FITNESS CARDS
How do I purchase and use a new punch card?
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If you would like to purchase a new punch card, log in to your portal account and click on "Punch" located on the left hand side under "Quick Links".
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Ensure that your name is listed where it says "Buy Cards For: "
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Choose which punch card you would like to purchase and then click "Update Order Total".
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You will then be directed to the payment page.
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Pre-registration is still required for all adult classes if you are using a punch card.
Will I receive an actual punch card?
No, you will not receive an actual punch card after you purchase one. Punches will be deducted through our online system every time that you register and attend class.
Can I still pay with a check or do I have to pay with a credit card?
Yes, you can still pay with a check for Dance & Fitness Cards if you would like to avoid credit card processing fees. When you sign up for your classes choose "I'll bring a Punch Card" and please ensure that you bring a check with you to the studio prior to class beginning.
VIEWING YOUR CLASS SCHEDULE
How do I view my classes?
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Log in to your portal account and click on "Calendar" located on the left hand side under "Quick Links".
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From there, you will be able to see all of the drop-in classes that you are currently registered for by using the navigation tools located at the top of the calendar page.
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Drop-in classes will show up on "Calendar" or "Today's Schedule" only, however, they will not show up under the "Manage Students" tab. That tab only shows classes that students are enrolled in for an entire session.
How do I view my VIRTUAL class link?
After you have registered for a virtual class, log in to your portal account and scroll down to "Today's Schedule". Click on the camera icon located next to the class description, and you will be directed to the Zoom link.